How it works
Say hello to a future where fixing your favourite MUD Jeans is as easy as buying new.
Book your service
Tell us about what you want fixed with a few clicks. MUD Jeans covers 50% of the repair price within the first year of purchase.
Send of your item
Receive a shipping label to drop off via DHL anywhere in the Netherlands.
Ready to wear again
MENDED's trusted tailors work their magic. Your item is back within 10 days, ready to be worn again.
Enjoy your Jeans!
Book your service
Tell us about what you want fixed with a few clicks. MUD Jeans covers 50% of the repair price within the first year of purchase.
Send of your item
Receive a shipping label to drop off via DHL anywhere in the Netherlands.
Ready to wear again
MENDED's trusted tailors work their magic. Your item is back within 10 days, ready to be worn again.
Enjoy your Jeans!
What others say
"Mended repaired my jeans perfectly so they can last a few more years! Top service and very friendly, personal company!"
Wilfred from Utrecht
"The pants have been professionally repaired, the process is simple and the service is great with a personal card included!"
Tom from Utrecht
"Had my MUD Jeans fixed, great service. I had already written off the jeans because of a large hole, but now I can wear them again."
Evelien from Amsterdam
FAQ
What MUD Jeans items are eligible for this service?
You can repair all MUD jeans items, from jeans, shorts, skirts, dungarees to jackets. Alterations are only eligible for our jeans and need to be newly bought with the labels and hangtags still attached.
Where is this service available?
This service is anywhere in the Netherlands.
How much does the service cost?
Browse through the repairs to see the cost for each repair. MUD Jeans is committed to longevity and will cover 50% of the repair price for you. Hooray!
Which repairs are included?
We repair crotches, rips, tears, zippers, belt loops, pockets, seams, rivets, studs, buttons, and labels.
Is it possible to personalize my repair or alteration?
Our tailors will repair or alter your items according to our standards but for now it is not possible to add any personalization.
Can I still get my jeans altered as well?
Yes, you can! Only new items are eligible for an alteration. These items must have the labels and hangtags still attached in order to qualify for an alteration.
Can I also get my leased jeans repaired?
Yes, you can!
What if my jeans are unrepairable?
If our tailor believes that your jeans are too broken to repair, you can choose to receive them back or leave them at the tailor. We will collect the jeans and recycle them, to ensure that the materials can be used for life. When you leave your jeans with the tailor, you can still receive a €10 discount on your next pair of MUD Jeans. Simply tick the option “return old jeans” at the checkout, you won’t need to send your old jeans back to us again. Alternatively, you can also simply send your old jeans back to us with the return label that comes with your new order.
What if I am unsatisfied with the repair or alteration?
That would be a bummer! Please contact support@mended.eu and we are happy to help you as part of our MENDED 30-Day Happiness Guarantee.
Why do you work with MENDED?
MENDED is building a better way to keep your clothes in play. Together with them we make repairs, alterations and resale as easy and fun as buying something new. We partner with them so you can enjoy your favourite items longer. They also help us understand how our products perform so that we can improve them and design for longevity.
How long does a repair take?
Your fixed item will be back within 10 days.
I have a question, who can I contact?
If you have any questions, please email our partner MENDED via support@mended.eu.
